Tag Archives: Social Media
Saturday, 24 October 2009
Your Tweets on Google: 3 Things Every Company Should Do Right Now
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As a result of separate deals with search giant Google and upstart Bing, Twitter feeds are coming to a search engine near you. Even as Twitter struggles with monetizing its service and holding spam down to acceptable levels, it has achieved search marketing value as search engines vie to be kings of the "real time Web."
Saturday, 17 October 2009
What Google’s Sidewiki Means for Corporate Reputation Management – Part I
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“You are surrounded. Come out with your hands up. We are in complete control of your brand. Resistance is futile.”
No, this isn’t a direct quote from a legion of tech-savvy consumers. But it expresses the fears of businesses everywhere since Google debuted Sidewiki as a part of its browser toolbar several weeks ago.
Friday, 09 October 2009
The Twitter Analytics Wish List
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As reported by the Los Angeles Times , Twitter co-founder Biz Stone has committed to developing a revenue strategy by offering special features to businesses, including corporate accounts with special features. Stone specifically mentioned rolling out an analytics package for businesses.
Posted in Customer Relationship Management (CRM), Industry News, Social Media Marketing Also tagged twitter Leave a comment
Monday, 28 September 2009
Marketing Study: Facebook Users Much More Affluent
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With Facebook's Beacon service being shuttered due to a class action suit, advertisers just got the incentive they needed to slog ahead in their social media marketing efforts: proof of a highly lucrative demographic.
Posted in Industry News, Social Media Marketing Also tagged Facebook, Marketing, social networking Leave a comment
Thursday, 10 September 2009
Salesforce.com Twitter App Encourages Proactive Customer Service
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With its new Salesforce for Twitter app, Salesforce.com has thrown its hat into the social media monitoring and customer service arena. The app is part of the CRM giant’s latest suite of SaaS customer service offerings, Service Cloud2.
Posted in Customer Relationship Management (CRM), Reputation Management, Reputation Monitoring, SalesForce Apps Also tagged apps, Marketing, SalesForce.com, twitter Leave a comment
Thursday, 03 September 2009
Google Bomb: What Every Business (and Marketer) Should Know About Reputation Management and “Authority”
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Sue Scheff, founder of child and parenting advocacy organization PURE, was astonished when someone began attacking her reputation online. Scheff’s attacker posted comments on numerous Web forums in which Scheff was labled a “con artist,” leading to a lawsuit in which Sheff won $11.3 million.
Wednesday, 02 September 2009
Using Social Media to Create Mobile App Buzz
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Nobody knows precisely how many iPhone apps there are. This is because aside from the tens of thousands of apps on the iPhone app store, Apple rejects an untold number of apps each week. The reasons for rejection are numerous, ranging from piracy concerns to functionality that duplicates something offered natively on the iPhone.
Posted in Facebook Apps, Reputation Management, Reputation Monitoring, Social Media Marketing Also tagged apps, Facebook, iPhone, twitter Leave a comment
Friday, 28 August 2009
Brazen Careerist Social Networking site is Brazen Indeed
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In the past two years, millions of less-than-secure professionals have taken to LinkedIn to expand their networks, join professional groups and beef up their resumes. Meanwhile, the LinkedIn app has been one of the fastest-growing Facebook apps as well, signaling an increasingly blurry line between professional and personal lives.
Posted in Blogging, Facebook Apps, Public Relations (PR), Reputation Management, Reputation Monitoring Also tagged apps, Facebook, social networking Leave a comment
Tuesday, 11 August 2009
Teens Don’t Tweet: What it Means for Social Media Marketing
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This week Neilson proved with numbers what many have suspected anecdotally: there are very few teens on Twitter. Furthermore, there are very few users who are still in college.




Banking on the Facebook App Economy